Refund & Cancellation Policy

1. Eligibility for Full Refund

We stand behind our commitments. You are entitled to an immediate and full refund under the following conditions:

• Non-delivery: If we are unable to provide your activation link or instructions within the agreed timeframe after receiving verified payment.
• Account Incompatibility: If your account is found to be technically incompatible with the offer despite following our verified troubleshooting guidelines, and you choose not to use an alternate Google account.
• Out-of-Stock: If the requested promotional allocation is exhausted prior to activating your service.

2. Non-Refundable Situations

Due to the intangible and irrevocable nature of digital software licenses:

• Once an invitation has been accepted and Gemini Pro features are successfully unlocked and operational on your designated Google account, the sale is final.
• Refunds are not granted for accidental purchases if the activation link has already been delivered and redeemed.
• Subsequent changes made to your personal Google account (e.g. manually leaving the activated family group or violating Google Terms of Service) are beyond our control.

3. How to Request Assistance or a Refund

If you encounter any difficulty with your activation:

1. Message our WhatsApp support team immediately at +94 75 550 9565.
2. Provide your payment transfer receipt and account email address.
3. Our support team will inspect the issue within operating hours and either resolve the activation or process your refund via your original Sri Lankan bank account.